Is the restaurant environment clean and tidy?
Was anything missing (utensils, glasses, etc.)?
Did the waiter who brought the dishes wish you "enjoy your meal" or "bon appétit"?
How likely are you to recommend our restaurant based on this visit?
Do you have any additional comments or feedback (optional)?
We regret that your visit did not meet expectations.
We would like to better understand the situation - please share what happened and what you think we could do better.